Privacy Policy

Last Updated: March 23, 2025

Caddrix ("we," "us," or "our") operates caddrix.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Site.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account
Enroll in workshops or courses
Submit forms or contact us
Subscribe to newsletters or communications
Participate in interactive features

This information may include:

Name and contact information (email address, phone number, mailing address)
Account credentials (username and password)
Payment and billing information
Educational background and professional information
Profile information and preferences

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

IP address and browser type
Operating system and device information
Pages viewed and time spent on pages
Referring website addresses
Click patterns and navigation paths
Cookies and similar tracking technologies

1.3 Course and Learning Data

We collect information related to your use of our educational platform, including:

Course enrollment and completion data
Assignment submissions and grades
Quiz and assessment results
Participation in interactive exercises
Collaborative tool usage and communications
Progress tracking and performance metrics

2. How We Use Your Information

We use the collected information for various purposes, including:

Providing, operating, and maintaining our educational services
Processing registrations, enrollments, and payments
Delivering course content, assignments, and feedback
Communicating with you about your account, courses, and updates
Personalizing your learning experience
Analyzing usage patterns to improve our services
Providing customer support and responding to inquiries
Sending administrative information and service announcements
Enforcing our terms and conditions
Preventing fraudulent or unauthorized activity
Complying with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

Payment processing and billing services
Email delivery and communication platforms
Data analytics and performance monitoring
Cloud hosting and storage providers
Customer support tools

3.2 Educational Partners

With your consent, we may share relevant information with instructors, facilitators, or educational institutions involved in delivering courses or workshops.

3.3 Legal Requirements

We may disclose your information when required by law or in response to:

Legal processes or government requests
Protection of our rights, property, or safety
Investigation of potential violations of our terms
Prevention of fraud or security threats

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

3.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interaction with our Site. Cookies are small data files placed on your device.

4.1 Types of Cookies We Use

Essential Cookies: Required for the Site to function properly
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors use our Site
Marketing Cookies: Used to deliver relevant content and advertisements

4.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, although this may affect your ability to use certain features of our Site.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Employee training on data protection
Restricted access to personal information

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

The duration of your relationship with us
Legal, regulatory, or contractual obligations
Resolution of disputes and enforcement of agreements
Business operational needs

When information is no longer needed, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You may request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

7.2 Correction

You may request correction of inaccurate or incomplete personal information.

7.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

7.4 Objection and Restriction

You may object to or request restriction of certain processing activities.

7.5 Withdrawal of Consent

Where processing is based on consent, you may withdraw your consent at any time.

7.6 Exercising Your Rights

To exercise these rights, please contact us at help@caddrix.com. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our Site may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on this page
Updating the "Last Updated" date
Sending notice via email or through the Site

Your continued use of the Site after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Caddrix
140 Clarkson St S, Thunder Bay, ON P7B 4W9, Canada
Email: help@caddrix.com
Phone: +1 506 658 5252
Viber: Chat on Viber

13. Additional Information

13.1 Marketing Communications

With your consent, we may send you marketing communications about our courses, workshops, and services. You can opt out of these communications at any time by:

Clicking the unsubscribe link in any marketing email
Adjusting your communication preferences in your account settings
Contacting us directly

13.2 Account Information

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately of any unauthorized access or use of your account.

13.3 Do Not Track Signals

Some browsers include a "Do Not Track" feature. Our Site does not currently respond to Do Not Track signals.

Thank you for trusting Caddrix with your personal information. We are committed to protecting your privacy and providing a secure learning environment.